Zoom + Zendesk: the benefits of video for remote support
We spoke with Zoom’s head of support and our own experts about the benefits of using Zoom’s video app in Zendesk, and we’ve included a few additional benefits for agents that use video for remote support in customer service
Did somebody say… new integrations?
Let's take a look at some great new integrations designed to improve and extend your use of Zendesk with new integrations for November 2017
What if language wasn’t a barrier for customer support?
With Unbabel for Zendesk, and with help from artificial intelligence, language will no longer be an insurmountable obstacle for customer support agents
An integration investigation
Let's take a look at some great new integrations designed to improve and extend your use of Zendesk
You get a new app, and you get a new app, and you…
That reference is still relevant, right?
The low-down on the best new integrations
We have a bevy of new ways to integrate with Zendesk. Among other things, these tools offer ease in inventory control, minimize repetition in support answers, and break down language barriers
May the 4th integrations be with…whoops
We’re a day late, sue us. All that matters is we’ve got another great round of integrations to help you make the most of Zendesk
New year, new Zendesk integrations
This month we’ve added 9 new apps and integrations. These tools, a mixture of powerful and playful, can help you foster better customer relationships and inspire employees to have fun while working hard.
Saying farewell to 2016 with 15 new integrations
We’re happy to share one last box of goodies before the end of the year. This new round of integrations will help you do everything from working on tickets inside Slack to adding videos to support tickets. UserVoice UserVoice helps you listen to your most important stakeholder—the customer—and turn their feedback into actionable data to […]
6 Zendesk Apps to Help You Sell More
Zendesk integrates with over 400 apps, but these six Zendesk apps including Zapier, PandaDoc, and Yesware, can improve sales and support.
Treat yo’ self to these 15 new apps and integrations
This Halloween there are no tricks—just treats. In October, we welcomed 14 new apps and integrations to the general marketplace, and 1 newbie to Zendesk Labs
Fueling a sales machine with customer service data
When Uzi Shmilovici first started talking to venture capitalists about his plans for building a better sales platform, the CEO of Base CRM quickly learned that most investors thought it was a waste
Better together: Zendesk and HipChat Connect
Sometimes it takes a village to build great customer relationships. And just like any team doing great work together, the more tools we have to enable collaboration, the better. When it all works together in
Apps for companies in growth mode
They’re called growing pains for a reason. Growth is exciting, but it’s also hard. Whether you’re growing in step with your customer base or expanding into new regions or markets, rolling out a new brand, product line, or
The Zendesk tool belt is growing!
This month we bring you 10 great new Zendesk integrations and an update to an existing one
Zendesk integrations: kicking apps and taking names
You won’t find any pseudo pumpkin spiced apps here! This month, we bring you 10 new integrations that will make you forget all about that dumb season we call “summer.”
Apps every SaaS company needs
Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and everyone wears a few hats. The unique thing about SaaS companies is
Nine new additions to the Zendesk tool belt
This month we’re happy to bring you 9 great new integrations that help you do everything from initiating a face-to-face chat with your customers to transferring content from Zendesk to wordpress
5 mistakes winning apps don’t make
The mobile era is already well under way. For companies looking to use mobile apps as a way of engaging with their customers, this represents a challenge and an opportunity
Better customer engagement with Survey Monkey, MailChimp, and Zendesk
Zendesk is traditionally used as a tool to collect and manage customer conversations, for communicating with those customers who reach out for help. But what about your customers who dont reach out?
Trick out your Zendesk: 6 new integrations
The only thing more powerful than Zendesk is a Zendesk super-charged with other related business apps. The newest integrations
Playing well with others: 7 new integrations
Zendesk works even better when other business apps you use all the time are integrated with it. Thats the beauty of the Zendesk Apps marketplace
New Integrations for January
A new year is here, and with it, six great new integrations to help improve your Zendesk experience!
Zendesk on the Google Apps Marketplace
Were super excited to announce that Zendesk is now a part of the Google Apps Marketplace, mostly because we take full advantage of Google Apps ourselves