Customer support software
You don’t need to be a tech wizard to take full advantage of your customer service software. See how you can elevate your customer experience with tips and tricks from the people who know the software best.
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WhatsApp is the most popular chat app in the world and the top messaging app used by companies. Here's your complete guide to WhatsApp Business.
An HR help desk helps both your business and your customers—here's why.
Zendesk has obtained a Health Data Hosting (HDS) certification, demonstrating our commitment to protecting personal data.
Consumers around the world have changed their shopping habits over the past year, with e-commerce seeing…
Save time for your customers and agents with enterprise chatbots.
Last year, meeting up with friends looked a lot different. With everyone stuck at home during…
Small businesses can have big CX.
Here are the newest integrations from Zendesk to help your team provide great experiences.
Find out from real-life users what it’s like to use some of the most popular call center software.
You can switch from live chat to messaging in Zendesk with just a few clicks. Here's everything you need to know to get started.
Employers must adjust to new ways of working so that employees have the tools they need to perform and collaborate effectively. Enter the internal help desk.
Millions of people are waiting for a shot at returning to a more normal life. Here's how Zendesk is helping the vaccine distribution effort
'The customer is always right' is often misunderstood, but it's more relevant than ever as CX becomes a key competitive differentiator.
As your approach to customer service matures, the complexity of your customers’ issues increases.
The world has changed, and so have consumer expectations. Consumers want products, services, and solutions fast…
Zendesk has evolved how we design, develop, and deploy our customer service solutions. The new Suite offers powerful communication tools in one radically simple solution that's easy to buy, set up, deploy, and use
Give your agents instant access to customers' details and order information—all inside Zendesk.
Learn how to implement web self service to significantly improve your customer experience and satisfaction.
Your guide to customer-centric digital transformation.
In a digital-first world, contact centers need to move faster than ever.