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Moving from platform to best of breed

Choosing a new customer support solution requires hours of research and internal buy-in from a number…

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Zendesk 新內容:2017 年 11 月 – 歐洲 文章

Zendesk 新內容:2017 年 11 月 – 歐洲

We’ve recently added a number of new features that allow your team to streamline workflows and…

Zendesk 新內容:2017 年 11 月 – 亞太地區 文章

Zendesk 新內容:2017 年 11 月 – 亞太地區

We’ve recently added a number of new features that allow your team to streamline workflows and…

Zendesk 新內容:2017 年 11 月 - 美洲 文章

Zendesk 新內容:2017 年 11 月 - 美洲

We’ve recently added a number of new features that allow your team to streamline workflows and…

What’s New at Zendesk: August 2017 文章

What’s New at Zendesk: August 2017

We’ve recently added a number of new features that provide faster, more intelligent ways for you…

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2017 technology trends in customer support centers

A great customer experience helps to build long-term relationships with customers, yet many support organizations don’t…

Zendesk Feature Close-Up 文章

Zendesk Feature Close-Up

This quarter, our Customer Education team zoomed in on a foundational aspect of Zendesk Support: Groups.…

C-TRON—a blast from the past 視訊

C-TRON—a blast from the past

Zendesk Deep Dive: Multibrand 文章

Zendesk Deep Dive: Multibrand

Customer needs are unique and your support workflows need to be, too. Perhaps you’re managing multiple…