With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
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Overcoming traditional silos between sales and customer service is difficult. But failing to do so can result in lost sales and a poor customer experience. Learn how to integrate sales with customer service on strategic and tactical levels to improve your sales process.
Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.
Customer experience is rapidly overtaking product and price as the most important differentiator for a business.…
Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.
When we started Base in 2009, we set out to transform work for 30 million sales professionals worldwide. We were frustrated with the state of existing Sales Force Automation (SFA) systems and how poorly they were designed.
Sales success has traditionally been considered an art, honed by sales veterans over years of deals…
Knowing that not all SFA solutions are created equal, this template is designed to help you select the right SFA for your business
What distinguishes the best salespeople from everyone else? Part of it has to do with how they kick off their day.
At Forecast 2017, we sat down to chat with sales leader Dali Rajic, the man responsible for managing the team that transformed AppDynamics from a $100 million company to a $3.7 billion titan is just 4.5 years.
You don't have to sell your soul to sell your product.
Companies are using chatbots to scale more and more. While chatbots are powerful engagement tools, they…
Businesses are made of people, and those people have relationships and ties to the communities they live in
The best things in life are free - but not when it comes to technology. Here are just a few of the common restrictions that arise for free CRM users, what they will ultimately cost you and how to spot them upfront.
Founded in 2013, Kontakt.io is a leading global provider of bluetooth proximity technologies. Kontakt is dedicated…
Clients of today have different expectations and needs than the ones you learned about in college. Replace your old techniques with these new and improved strategies so you can win more sales now.
In this post, we're bringing to light the key differences and little-known features that you may not be aware of within our Android and iOS mobile apps.
Your action plan for dealing with angry cold outreach responses should include two facets: how you will (or won’t) respond to the prospect and how you’ll change outreach going forward.
Businesses must seek to grow with existing clients and enhance the value of these relationships over time