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Website Feedback Plugin

Website feedback plugin

Bring customer support directly to your customers with a website feedback plugin
Omnichannel support is about reducing effort for the customer, but it’s also the cornerstone of any support program that’s built to last. Instead of forcing customers to hunt around or leave your website, the Web Widget is right there when they need it.

Zendesk support seamlessly integrates into any native environment, like your website, allowing you to put help right at your customers’ fingertips. Using Zendesk's website feedback plugin, you can reach out and offer support, provide information, gather feedback, or start a conversation.

Get customer feedback wherever they roam

Zendesk Embeddables 是 Web Widget 和移動 SDK 的組合,適用於 Android 和 iOS。它使開發者能夠將 Zendesk 功能 —— 客服中心、Chat 或工單 —— 原生內嵌到任意 app、網站或獨立裝置中。這樣有助於保持品牌的一致性、提高支援互動的效率,並將客戶可能遇到的衝突減小到最低限度。

How are you feeling right now?

Our customer satisfaction and Net Promoter Score surveys, and industry-leading reporting and analytics help you stay on top of how your users are feeling—and how well your team is supporting them.

Collect patterns across usage, customer behavior, and common gaps in service.

Native in both Objective C, and Java for iOS and Android, our SDK is easy to build, integrate, and customizable

Reduce unnecessary back and forth by serving the right information at the right time in the right place.

Zendesk comes with an arsenal of tools to help you measure the customer experience, streamline operations, and plan for the future. The free trial lets you explore stress free.