Hosted knowledge base
Benefits of a hosted knowledge base
How often do you find that something that's advertised as "free" is actually something quite different? That can certainly be said of open source knowledge base software. While there is no initial cost, companies using open source knowledge base software soon find themselves using plenty of their own resources to create and troubleshoot articles. That's not the case with Zendesk Guide.
- Access to customer success and technical support
- Multilingual support
- Customization services
- Enterprise level security
- Metrics and reporting
Learn more about the advantages of a hosted knowledge base and see how easy it is to make your institutional knowledge easy to curate and search. Launch your free trial of Guide today.體驗即是一切。
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Hosting a knowledge base is just like building a help center for your customers. Kill two birds with one stone and learn how to do both.