Moving from platform to best of breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

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The Multi-Channel Customer Care Report

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From support analytics to customer analytics: data is your competitive advantage

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Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

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The Future Of Customer Service Experiences

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How Evernote does Self-Service with Zendesk

Zendesk on Zendesk: How we provide multichannel support at scale

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