Featurebase is a product feedback & changelog platform for fast-growing startups.

Our integration for Zendesk helps you effortlessly:

• Keep track of how many customers request a topic

• Automate follow-ups with customers to always close the feedback loop

• Save customer requests as actionable issues or tasks

+ organize feedback, better prioritize customer requests and much more.

Here's how it works:

Every time someone mentions a certain topic (e.g. a feature request or a reports a bug), you can open up the Featurebase tab in Zendesk to search for an existing post about the topic or create a brand new one. You can then subscribe the user to email updates about that specific issue along with other similar users.

Once an issue has gathered enough interest in Featurebase, you can choose to implement that into your product. When released, just change the issue status from In Progress to Completed and an email will be automagically sent to all the subscribers at once. No need to update hundreds of users individually.

Sign up for a free trial of Featurebase to experience the magic.