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ClientZen

Automated ticket tagging, sentiment analysis & real-time insights by Mantra AI

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ClientZen

About this app

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Key Features:

  • Smart tagging applied automatically to every feedback (tickets, reviews, calls & more)

  • Accurate insights: contact reasons, recurring issues, main questions, and top feature requests

  • Real-time monitoring: feedback trends, anomalies (feedback spikes), personalized notifications

  • Quick answers on specific customer experience topics with Mantra AI

To find out how ClientZen can help you, book a personalized demo.

Data Security at ClientZen

We prioritize data security to ensure your information remains safe. Here's how we protect it:

  • Encrypt data in transit so intercepted or stolen data cannot be read without keys

  • Restrict access using authentication so only authorized staff/systems can see specific data

  • Minimize and retain data only as long as necessary, collecting the least amount needed for clear, specific purposes

  • Keep systems patched, use firewalls/endpoint protection, and monitor for suspicious activity or breaches

You can review our privacy policy, terms and conditions and cookie policy.

應用程式詳情

如何安裝

Follow these instructions to connect your Zendesk data to your ClientZen account and if you have any questions, please reach out to us at support@clientzen.io

  1. Sign up for a free trial here
  2. After you add your name, email & password, click next and select: Connect With Zendesk

  3. Enter your Zendesk details as prompted

  4. Allow ClientZen access to your Zendesk data

  5. The data connection will then be complete

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