NB: With the announcement that Zendesk Sell will be retired, you might want to check out Geckoboard’s Pipedrive integration instead.

Geckoboard makes it easy to share real-time Zendesk metrics with your team (and beyond), so everyone can see at a glance how things are going throughout the day, track progress towards goals, and celebrate their wins.

With Geckoboard it's easy to monitor the metrics that matter; connect your Zendesk account, and in seconds you'll be visualizing live metrics like value won, value lost, deals by stage, average deal size, number of calls and average call duration like a pro - no training or tutorials required.

Once you've tailored your dashboard to focus on the things your team cares about, sharing it is easy:

• Share a live link to your dashboard that can be loaded up in any browser, bookmarked, shared in a chat or embedded in a knowledgebase.

• Invite colleagues to your account, giving them access to edit and create dashboards themselves, or only view specific dashboards.

• Schedule screenshots of your dashboard to be automatically sent over email or to Slack

• We've even made it straightforward to get live wallboards up in your workspace, using just a TV or large screen, and an affordable, easy-to-source dongle.

Focus on important metrics

With their heads down focusing on closing deals, it can be tough for sales reps to see the bigger picture and make decisions about where they should focus their efforts. Geckoboard helps you surface important sales metrics so your team can get a feel for what's “normal,” decide what to focus on, and own the work without you needing to micromanage.

Bring live metrics together from Zendesk Chat, Support, Talk and Sell, and over 90 other tools for a full omnichannel view of what's happening across Support!

Prevent pipeline problems

Healthy pipelines don't happen by accident. By surfacing up-to-the-minute pipeline data your team can iron out inefficiencies before they get out of hand.

Stay energized

Viewing sales data on a dashboard is a great way to motivate your team! With their performance on show, the whole team is inspired to raise the bar and helps them celebrate their successes.

New - Notifications

Get alerted instantly in Slack when specific metrics see an improvement or drop in performance.

What our customers say

"Displaying various metrics with Geckoboard has proved to be a great talking point and creates friendly competition between our various territories. Enabling regions to see all relevant KPIs creates general banter about who is doing well and encourages those lagging behind." - Craig Wearne, Technical Analyst, Movember

"Having a top-down view gives individuals the ability to easily switch focus to where it's needed most." - Joey Wheeler, Director of Client Services, Autoloop

"Geckoboard has made a huge difference in behaviour by making my team constantly aware of the metrics that matter." - John Birtwhistle, Sales Operations Manager at eSynergy Solutions

"Geckoboard's Zendesk integration is unmatched." - Jodi Miller, Director of Customer Service, PayByPhone

Key features

• Easily build great-looking dashboards using live data from Zendesk Sell, with an intuitive interface anyone can use

• Refreshes automatically so data is always accurate

• View Sell metrics alongside real-time metrics from Zendesk Support, Talk and Chat, as well as 90+ other tools using our no-code integrations

• Powerful filters help visualize data for specific deal owners, deal stages, reps and more

• Easy-to-interpret visualizations make it a breeze for teams to understand current performance in a glance

• Effortlessly display your dashboard on a large screen or TV using affordable hardware (sold separately)

• Flexible plans to fit all budgets, starting at $60/month USD

• Amazing support (>90% CSAT!) available 24 hours, Mon-Fri (see our own support team's live metrics here)
• Try completely free for 14 days, no credit card required

Visit Geckoboard.com to get started!

Data disclosure & security

Geckoboard’s integration with Zendesk securely accesses your Zendesk data via the official Zendesk API.

• Data access: Only the metrics and fields you explicitly select are retrieved.
• Data use: Your Zendesk data is used solely to power dashboards you create within Geckoboard. We do not use it for advertising, profiling, or any secondary purposes.
• Data storage: Geckoboard does not permanently store your Zendesk ticket content. Metrics and summaries may be cached temporarily to enable fast refresh rates and real-time dashboards.
• Data sharing: Your data is never sold or shared with third parties. It is only visible to users you authorize within your Geckoboard account.
• Security: All data is encrypted in transit (TLS 1.2+) and at rest. Access is restricted and monitored, with regular security reviews and strict internal controls.
• Privacy: Geckoboard is GDPR-compliant and adheres to industry best practices for safeguarding customer data.

For more information, see our Privacy Policy and Security Overview.