Level-up customer support with ClickSend SMS for Zendesk.

Send and receive text messages seamlessly within Zendesk, enhancing your customer support capabilities globally.

Key Features

• Send and receive SMS Improve ticket support by sending SMS directly to contacts. Create customisable SMS templates to streamline workflows.

• Send texts to thousands of customers Reach up to 1,000 customers at once by sending personalized bulk SMS from Zendesk.

• Use the filter to send SMS to Zendesk groups

• Easily send texts to different groups using the filter within Zendesk.

• Schedule messages to send on certain times and dates Schedule messages to automatically send, perfect for reaching customers in different timezones.

• Find, solve, and answer messages quickly Receive SMS all in one place for comprehensive conversation history. Search by keyword or filter messages by unsolved, unassigned, open, updated, or closed.

• Use Placeholders to personalise SMS to large groups Personalize messages in large sends with customer details, such as name and more.

Integrate Zendesk with ClickSend in a few easy steps. Follow this helpful guide: Learn to set up SMS with Zendesk and ClickSend.

About ClickSend

ClickSend is a global SMS platform that helps you reach your customers, no matter where they are in the world. With rock-solid reliability, simple setup, and pay-as-you-go pricing—trusted by over 90,000 businesses.