Zendesk for employee service

Faster resolutions leads to happier employees with Zendesk AI

Only Zendesk keeps humans at the forefront, ensuring employees feel seen, heard, and leave happy after every interaction. Our AI-powered employee service solution makes it simple for employees to get the help they need—and for your company to stay efficient at scale.

Benefits

Set up fast, resolve even faster

Power employee self-service

Give employees personalized help instantly across every channel. Our AI agents handle common employee requests automatically, suggesting solutions from your help center while your team focuses on complex issues.

Empower your teams

Scale smarter, spend wiser

Secure all employee data

What Customers Say

The ripple effect of great service

+43%

2020年以來自助服務的增幅

83%

員工情緒極積

「當同事需要幫忙時，我們會持續努力提升他們的體驗，而Zendesk在這方面扮演重要角色。」

Adam Bruce

Tesco產品主管 （服務台、技術支援與自動化運作）

閱讀客戶案例

Our award-winning service solution

Recognized by industry leaders

Top rate service across every department

Help your teams work smarter, not harder. Our easy to use, easy to set up platform simplifies workflows with the help of AI-powered automation, so specialists can focus on what matters most—your people.

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The #1 service solution

Powering 100,000+ of the best customer and employee experiences

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