Redirect Rules Manager

Redirect Rules Manager helps you create and manage URL redirects for your Zendesk Help Center. When articles are deleted or archived, you can set up redirects to guide visitors to the correct content and maintain SEO value.

Key Features

• Easy Redirect Management: Create, edit, and delete redirect rules through an intuitive interface
• Multi-Brand Support: Manage redirect rules across all your Zendesk brands
• Search & Filter: Quickly find redirect rules by searching for paths
• Flexible Redirects: Support for multiple HTTP redirect status codes (301, 302, 303, 307, 308)
• Real-time Validation: Ensures redirect paths and destinations are properly formatted
• Pagination: Efficiently browse through large sets of redirect rules

How it works

1. Access the Redirect Rules Manager from your Zendesk navigation bar

2. Select the brand you want to manage redirect rules for

3. View existing redirect rules in a searchable table

4. Create new rules for deleted or archived Help Center content

5. Edit or delete existing rules as your content structure changes

Use Cases

• Content Migration: Redirect old article URLs when migrating content to Zendesk
• SEO Preservation: Maintain search engine rankings with proper 301 redirects
• Content Reorganization: Update URLs when restructuring your Help Center
• Vanity URLs: Create short, memorable URLs that redirect to long article paths
• Deleted Content: Prevent 404 errors by redirecting to replacement articles

Data Privacy

OAuth tokens are stored securely in a backend database. The app only accesses Zendesk's Guide API to manage redirect rules. No redirect rule data is stored outside of Zendesk. All data remains within your Zendesk instance.

Important Notes

• Redirect rules only work for URLs that return a 404 (Not Found) response

• Articles must be archived or deleted before their redirect rules take effect

• Maximum of 50,000 redirect rules per brand

• Redirect paths must start with /

Support

For help or questions, please create an issue on the project repository or contact the developer.