Git-Zen Lite is the FREE version of the simple yet powerful Git-Zen integration application for Zendesk. Git-Zen coordinates your Zendesk tickets with your Azure DevOps commits. When a Zendesk ticket arrives, and code needs to be changed to correct the issue, you can now easily see which files needed to be changed to correct the issue right next to the ticket. Git-Zen makes it easy to look at past tickets and see exactly what code was changed to correct the issue, in case further troubleshooting is needed in the future. Git-Zen can also keep your agents separate from your developers, so that you do not need to have Zendesk licenses for your development staff.
To associate an Azure DevOps commit, all you have to do is include the Zendesk ticket number in the comment of the commit, prefaced by "gz#":
this is a comment for gz#12345
See a list of related files and commits right next to the ticket. Click on a commit link to view the commit in Azure DevOps.
Multiple tickets can be referenced in the same commit comment. Multiple repositories can be referenced; so if a change was required to both your database schema and your web application, all of the changes will be listed together.
Use the LITE version for free, or enjoy the full feature set for less than $20 a month (cost is per Zendesk domain account; Git-Zen offers an unlimited number of users with each account).
Git-Zen Lite includes the following features:
The full version of Git-Zen (available from the Zendesk Marketplace) includes all of the features of the Git-Zen Lite version, but also includes the following features: