IntegrateCloud creates an easy way to create ticket reminders, and get notified through email or sms.Support teams can easily create and edit ticket reminders,right within the zendesk platform.
App is displayed in the Zendesk sidebar, next to a ticket.
Easily create new ticket reminders by clicking on the Add reminder button
List all your ticket reminders.
List reminders for the entire company.
Set the timezone for the proper notification time.
Note: The Zendesk reminder app is available for free! However under the free plan, you are limited to 5 sms/month.For more information, please visit our website at https://integratecloud.com
for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-and-jira-integration