Code Monkey
A colorful, flexible Zendesk theme built for growth. Perfect for apps and SaaS platforms needing organized, easy-to-read documentation. Enjoy extras like dark mode, code previews, and GitHub integration. Optimized for Help Centre v4, with support for Generative Search and Employee Service Suite.
關於主題
Bring all your technical content together in one lively hub—from API references and code docs to in-depth guides. Code Monkey is optimized for Help Center v4 and powered by the Rich Text Editor Experience, allowing effortless, no-code customization. Now with full support for Generative Search and Employee Service Suite.
Unlike most Zendesk themes, Code Monkey unlocks endless possibilities for in-house help centre customization. No coding skills or extra costs required.
- Effortless Customization: Effortlessly match your brand with the widest no-code editor
- Enhanced Accessibility: Make your content more accessible with built-in features like promoted articles and recent searches
Endless, zero-code customization
Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.
This is what you get out of the box:
- Syntax Highlighting for Code Blocks
- Link to GitHub Repositories
- Embed GitHub Gists
- Sidebar with Article Outline and in-page linking to sections
Support for Generative search
Let AI do the heavy lifting.
Code Monkey supports Zendesk’s new generative search that delivers concise, instant answers right inside the Help Centre. When users enter a question or phrase, Zendesk scans the best-matching articles and gives them a summary answer.
So customers spend less time digging and get what they need faster.
Widest range of out-of-the-box options saves time & resources
Extended functionalities of our Zendesk theme make help center content more accessible, with features like popular searches, promoted articles, recent activities, ‘articles in this section’, etc.
Seamless experience across devices
Whether your customers are using their phones, tablets or desktops, the Code Monkey theme for Zendesk is optimized for every screen. Its intuitive design makes it easy to find answers to questions in no time.
Clean, modern design
Impress your customers with a clean, contemporary look based on modern design principles. It ensures easy navigation and reinforces your brand's professionalism and innovation.
Employee Service Suite supported
Code Monkey theme for Zendesk supports Employee Service Suite, including:
- Service Catalog and Request pages
- Approvals
Updates & support
Our themes are updated regularly to support new Zendesk features and capabilities. Have any questions about this theme? Feel free to contact us.
… Or contact us for a custom theme
Our custom Zendesk themes offer a fully tailored help center design that aligns with your brand identity. We'll design it from the ground up, giving your help center a unique look and feel. Whether you have a mock-up or need us to create one, we ensure perfection with 3 revision rounds.
Find out more about Zendesk custom themes →
Premium Plus is a multi-award-winning Zendesk partner
As a Zendesk Premier Partner, Premium Plus is your gateway to a superior customer experience. We empower businesses to solve CX challenges by using Zendesk. You can benefit from a complete suite of services:
- Zendesk implementation
- Optimization and continuous improvement
- AI Agents and Copilot
- Apps and integrations
- Zendesk training
- Events, webinars, and various free CX resources
Deliver the best possible service to your customers. Anytime and anywhere.
Find more about Zendesk services on our website →
Have any questions?
Feel free to contact us or book a meeting with our experts to explore how we can elevate your Zendesk experience.
公眾評價
2 條評論
匿名
The theme is great, lots of functionality and a clean design. Working with the vendor who created this theme (Premiumplus) has been a poor experience. I noticed a bug in the theme and struggled to get responses from PremiumPlus. I had to email their exec team just to get a response. And when they did finally get back to me, they provided little to no information, explanations or expectations. Very poor customer service experience.
Response from developer
9 months agoHi Aaron, Thank you for your kind words about the theme’s design and functionality, our team truly puts a lot of effort into making it the best it can be. I’m really sorry to hear about your frustrating experience with our customer service. I understand how important quick and clear communication is, especially when you're dealing with a bug. The delay in our response and the lack of updates on the review process definitely didn’t meet your expectations or ours. I appreciate your patience and persistence in reaching out to us. We did respond the next day after your follow-up, but it’s clear that wasn’t soon enough. The issue you reported was fixed quickly, but the theme update needed a review, which unfortunately takes longer than any of us would like and is out of our control (needs to be done by Zendesk). We’ve noted your feedback, and we’re looking into how we can improve our response times and keep you better informed in the future. We’d love the chance to show you that this experience was an exception. If there’s anything else we can help with, please don’t hesitate to reach out directly. I’m here to make sure things go smoothly for you moving forward. Best, Kurt Pinoy - CEO - premiumplus.io
Russell Newton
This theme allows fantastic control over Zendesk Guide being used as a document library, which expandable/collapsable sections on the left-hand side that show any and all Categories/Sections as well as Articles that have been created. Most other themes don't allow the full hierarchy of the KB content to shine, but the Premium Plus theme here does. It transforms Zendesk Guide's look and feel to be more geared for teams with deep tiers of documentation, that can be easily navigated, and obvious to show to customers how the Knowledge Base is organized at all times. There is also a ton of flexibility on the UI side of adjusting the template, so you can keep the styling of the KB modern and engaging. The PremiumPlus team is also really helpful with questions on how to use this theme or make adjustments to the admin layer of Zendesk generally. Really looking forward to seeing what updates are coming, as well as other themes the team has in store!
Response from developer
over 2 years agoHi Russ, Thank you very much for this top review! It gives our team a boost every time we get such feedback back and it encourages us to even better guide companies with our Zendesk best practices, tools, apps and Themes. Awesome that you recommend us within your network and we are looking forward to work together on many more great opportunities with you. Kurt Pinoy - CEO - premiumplus.io
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