Netomi Virtual Agent for Chat

Scale real time personal 1:1 support, automatically resolve tickets

Preview image of app

Netomi for Chat

The Netomi Virtual Agent empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies including WestJet, Singtel and Nespresso to turn customer service into a proactive and pervasive differentiator. Netomi was named as a Gartner 2019 Cool Vendor in CRM and Customer Service and featured as a Growth Vendor in Forrester's New Tech: Conversational AI For Customer Service.

With the Netomi Virtual Agent, you can:

  • Provide brilliant, seamless support on chat by bringing together an AI-powered virtual agent and your existing human agents
  • Delegate specific use cases to the Virtual Agent to resolve tickets immediately without any human intervention
  • Train from historic email, chat and messaging data or select from our pre-trained AI conversational and industry-specific skills
  • Integrate with core business systems including Order Management Systems, CRM platforms and inventory management systems for meaningful, personalized resolutions
  • Access real-time analytics and reporting within the Netomi AI Studio dashboard

The Netomi Virtual Agent dramatically reduces response times on email and chat, boosts agent productivity and provides a brilliant customer experience.

應用程式詳細資料

相容於
Chat
作者
Netomi
價格(美金)
Free to install
See pricing details

公眾評價

已經安裝程式了嗎?

我們非常歡迎回饋。 成為第一個留下評論的人。

在Marketplace上獲得應用程式

發掘如何將你的應用程式放上數碼貨架