Sharely

Get started free — no credit card required. Sharely lets support agents instantly preview PDFs, images, and documents directly inside the Zendesk ticket sidebar. No downloads, No tab-switching, No wasted time. Every attachment from every comment, in one organized view.

Your agents are losing time on a problem that should already be solved.

Every time a support agent downloads an attachment to review it, context gets broken. They leave the ticket, open the file, dig for the relevant detail, then navigate back. Multiply that by dozens of tickets a day and you're looking at a meaningful chunk of handle time that adds nothing to the customer experience.

Sharely eliminates that workflow entirely.

With Sharely installed, agents see a dedicated Ticket Attachments panel directly in the Zendesk sidebar. Every file attached across all ticket comments is automatically surfaced in one clean, organized list. One click opens a full-featured inline preview. No download required. No new tab. No interruption.

🚀 Start Free — No Credit Card Required

We want you to experience the value of Sharely before you commit to anything. That's why every new installation comes free. No payment details required, no strings attached.

Install Sharely today and your team can start previewing attachments immediately. When you're ready to remove limits and scale, upgrading takes seconds.

• Free credits applied automatically on install

• No credit card required to get started

• Upgrade anytime

Why Agents Love Sharely

Inline document preview - PDF, image, Excel, Word, and common file types render instantly inside the ticket sidebar

Aggregated attachment view - All attachments from every comment collected in one organized panel. No hunting

Zoom, navigate, search - Page controls, zoom, and fullscreen mode so agents read files without leaving Zendesk

Zero configuration - Works immediately after installation. No setup, no admin time, no training required

✨ Ready to Boost Your Team's Efficiency?

Install Sharely free today. No credit card required. Start with your complimentary credits, see exactly how much time your team saves, and upgrade when you're ready to remove limits.

🔐 Data Privacy & Security

Sharely uses read-only access to Zendesk's official APIs. Your attachment content and customer data are never stored or shared with third parties.

• Read-only API access

• No attachment data stored

• No third-party data sharing

For more information about our privacy practices and Terms & Conditions, please visit: https://www.sharelyplatform.com