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報告：北美洲的客戶體驗領導者（Champion）

Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how leaders in the United States and Canada are driving CX success.

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更快、更完善、更強大—聰明地使用技術如何在客戶體驗發揮重要作用

領先業界的客戶體驗組織完全以客戶為中心，以聰明的方法使用技術支援敏捷程序。

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成為客戶體驗領導者（Champion）：適用於您和團隊的最佳實務

ESG Research 準確指出公司提升客戶體驗的部分和落後的部分。

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銷售

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Close deals faster with sales process automation

Learn how sales process automation helps teams be 52% more productive, convert 47% more leads, and generate 45% more referrals.

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5 sales process templates for building out your pipeline

Tighten up your pipeline with custom stages and criteria requirements

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How sales managers use Zendesk Sell to boost their team’s performance

At the end of the day, sales managers are focused on one goal: Making sure their&mldr;

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Sales performance: Why it matters and what managers can do about it

Maybe you’ve heard it before: “People don’t quit their job; they quit their managers.” Bad managers&mldr;

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Riding the wave isn’t easy — 10 self-care tips from a pro surfer

Layne Beachley knows exactly what it takes to overcome setbacks and accomplish lofty goals. Her seven&mldr;

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Creative ways to stay connected with remote coworkers—that aren’t a virtual happy hour

Showing your human side at work can have real benefits, including making us feel more connected and sparking the kind of serendipitous connections that occur naturally in a traditional office setting.

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How community nonprofits shift focus to solve for food insecurity

Around the world, more people are going hungry now than before the pandemic hit. Now, nonprofits worldwide have had to pivot their focus to offering the most essential service of all: giving food.

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Inspiring customer loyalty by giving thanks

We’re not the only ones who are lulled into a stupor of customer satisfaction in response to service steeped in gratitude. See how you can inspire customer loyalty by giving thanks.