claim.me

claim.me: The All-in-One European Claims Engine

claim.me (powered by Seven Senders) is the specialized claims management platform designed to remove the friction from parcel claims across Europe. Whether you ship with DHL, DPD, PostNL, or any other major carrier, claim.me standardizes the chaos of carrier claims into one automated workflow.

Who the claim.me Zendesk app is for

The claim.me app is designed for existing claim.me customers to enhance their claiming experience.

How the Claim.me App Enhances Zendesk

The claim.me Zendesk App embeds a powerful claim submission engine directly into your support tickets. Stop wasting hours in email inbox and carrier portals, and start resolving delivery issues where your agents already work.

Key Features for Your Support Team:

• Universal Carrier Coverage: Submit and manage claims for any shipment across the European Last Mile landscape, regardless of carrier.

• Automated Process, End-to-End: Our product handles the complex back-and-forth with carriers, from initial filing to final payout.

• Built-in Time Savers: Speed up evidence gathering with integrated tools such as e-DOR (declaration of non-receipt) and Automated Photo Collection.

• Real-Time Tracking: Track the claim anytime either in your ticketing tool or via our Claims Center.

Data Disclosure & Privacy

claim.me is built with European data standards at its core and is GDPR compliant. Data is processed strictly for the purpose of claim resolution and tracking. We do not sell or share your data with third parties outside of the necessary carrier communication. For further details, please visit our Privacy Policy.