全新
Quick Charts
Instant ticket charts in your top bar - no Explore needed.
相容於
Support
開發者
Elephatech
About this app
Quick Charts puts live ticket visualizations one click away. Open the top bar popover, pick a view, and see your queue broken down by status, priority, assignee workload, channel, and ticket type - all without leaving the agent workspace.
Why Quick Charts?
Zendesk Explore is powerful, but it is a separate tool. Quick Charts lives where your agents already work. One click, instant context. No report builder. No query language. No waiting.
7 Chart Types
Status Distribution: see open, pending, and solved at a glance
Priority Breakdown: spot urgent spikes before they escalate
Assignee Workload: find who is overloaded and who has capacity, with pagination and sort controls for large teams
Channel Mix: understand where tickets are coming from
Type Distribution: track questions vs problems vs incidents vs tasks
CSAT Score: account-wide satisfaction gauge with 7/14/30-day filters
Volume Trend: daily created or solved ticket counts over time
Built for Teams of Every Size
The free plan includes Status and Priority charts - enough to get immediate value. Upgrade to Pro to unlock all 7 chart types, multi-view support, faster refresh intervals, and account-wide CSAT and trend analysis.
No Data Leaves Zendesk
Quick Charts is 100% client-side. It reads your ticket data through the Zendesk API and renders charts in the browser. No external servers. No data storage. No third-party tracking. Your data stays in your Zendesk instance.
Pro Plan Highlights
All 7 chart types
Switch between any active view
30-second auto-refresh on view charts
CSAT score gauge with date range filtering
Volume trend with created/solved toggle
Assignee workload with pagination and sort controls
Built by Elephatech. Questions or feature requests? Reach us at support@elephatech.com.
應用程式詳情
如何安裝
Install Quick Charts from the Zendesk Marketplace.
Click the Quick Charts icon in your top bar.
Select a view from the dropdown to see your first chart.
The free plan includes Status and Priority charts. Upgrade to Pro to unlock all 7 chart types including CSAT Score, Volume Trend, and Assignee Workload.
Optional: Set a default view ID in the app settings to auto-select your most-used view on launch.
No configuration required. No external accounts. Works immediately.
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計劃與定價
Pro
Free 14-day trial, then $5.00 per agent, per month
All 7 chart types including CSAT Score and Volume Trend. Unlimited views. 30-second auto-refresh. Assignee workload with pagination and sort controls. Date range filtering for account-wide charts.
免費試用