About the theme - Ridge is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. The theme comes with a large parallax image at the back of a floating search box at the center of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling in the help center. It follows the latest trends in web design and features a brand-new layout with a long list of features.
Theme features - Fully responsive – Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. We ensure that the themes are cross-browser and cross-device compatible.
Multipurpose – The theme is feasible for any business or company. We can also update it with your branding style. For more information on branding - Please click this link.
An Extensively Custom Sidebar – This theme has a custom navigation sidebar that enables the help center to be easy to use.
Custom Block Icons - Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description in each of them. You can hide a specific block or all of them in the theme settings and add more through customization. This theme is somewhat configurable from the admin settings UI. You can look at the screenshots of the admin settings UI. If any bugs occur you get your problem fixed free of charge within 3 months after the purchase. You can contact us at any time after the theme purchase through ‘Email’ and get assistance.
Custom Settings -
This theme includes the following settings in the theme UI customization admin area:
Translation You can turn the translation option check to use dynamic content translations.
Colors (brand color, brand text color, background color, text color, link color).
Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google fonts or on your own) for this you have to buy our Developer Edition theme because you need to have code access to use fonts.
Brand You can add your company logo and can also add favicon for your theme
Images Add a community Hero background image and community banner image for your Zendesk help center community page.
Search Settings Enable or Disable Instant Search, Scoped search in knowledge base and scoped search in community.
Hero Block You can enable/disable the Main Hero heading to be displayed over the main background image on the home page.
(i) Hero Title Write your own main heading to be displayed over the Main Hero background image.
(ii) Home hero image add your own hero background image on the home page. (iii) Hero background color Select color of your own choice for hero background on the homepage. (iv) Hero Background Color Opacity Adjust color opacity of hero background on home page. (v) Inner Pages Hero Image add your own hero background image for the inner pages. (vi) Inner pages Hero background color Select color of your own choice on hero background for the inner pages. (vi) Hero Background Color Opacity Adjust color opacity of hero background for the inner pages.
Custom Blocks you can enable/disable a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on the internet) (i) Title You can write your own title for the custom block. (ii) Description Write the description on your custom blocks. (iii) Logo you can put your own logo to display on the Custom Blocks. (iv) URL you can insert url on your custom blocks.
Footer Social Icons you can enable or disable the Social media link for the footer bar:- This can enable you to redirect clients to your social media website. You can also add social media Icons and links of your own choice. Home Page Elements You can enable/disable and write your own title for the knowledge base elements. (i) Recent Activity Enable/Disable recent activities on the Home Page.
Article Page Elements You can enable or disable article page elements :- Show sidebar of article in section page, Show author image and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles. Section Page Elements You can enable or disable to show that users can follow a specific section. Theme Editions - Standard Edition: USD ? (one-time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI. Developer Edition: USD ?(one-time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via the 'Edit Code' button in the theme customization area. You will be able to change all important settings via admin UI.