The Teqtivity for Zendesk add-on enables you to view assets assigned or loaned to a reporter, assign assets to the reporter, and change the status of the reporter’s assigned/loaned assets. The quick link allows you to load the reporter’s profile within Teqtivity to view more details.

See the requester's assets in Zendesk With the Teqtivity app, you can view all assets that are assigned or loaned to the ticket reporter

Modify the requester's assets in Zendesk The Teqtivity app allows your techs to change the status of assets assigned to the ticket reporter. Saving time and maintaining efficiency

Easily assign assets in Zendesk The Teqtivity app allows your tech to easily assign new assets to the reporter. It's as easy as entering the serial number or asset tag number.