Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
Nectar Desk is the Interactive Phone System and Call Center Software solution allowing SMEs to set their phone operations within 5 minutes with advanced functionality including: Autodialer, IVR, ACD, Real Time Advanced Call Analytics and a Rest Api.
Nectar Desk's Zendesk integration lets you automatically Create Zendesk tickets based on Call Activity
Call Activity includes:
- Voicemails Received
- Missed Calls
- Completed Inbound Calls
- Completed Outbound Calls
Completed Calls and Voicemail tickets will include Direct link to the recordings
If you have any inquiries about Zendesk Integration with Nectar Desk please email to firstname.lastname@example.org