跳至主要内容

經銷商訂用服務協議

We have updated the terms applicable to the customers of Zendesk resellers which we refer to as the “Subscription Services Agreement.” If You are a new Subscriber, then this Subscription Services Agreement will be effective as of December 1, 2020. If You are an existing Subscriber, We are providing You with prior notice of these changes which will be effective as of January 1, 2021. For the prior version of Our Subscription Services Agreement, please click here.

SUBSCRIPTION SERVICES AGREEMENT
APPLICABLE TO CUSTOMERS OF ZENDESK RESELLERS

You (“Subscriber,” “You,” “Your” or related terms) are acquiring a subscription to a Service (as defined below) operated by Zendesk from an unrelated third party authorized to sell such subscriptions (“Reseller”) under a separate agreement with Zendesk (“Reseller Agreement”). In addition to any terms and conditions related to Your use of the Service pursuant to any agreement by and between You and the Reseller, this Agreement contains the terms and conditions that govern Your access to and use of the Service. Zendesk is an express beneficiary of this Agreement, and in acquiring a subscription to the Service, You expressly acknowledge and agree that Zendesk shall have the right to enforce this Agreement against You and that this Agreement constitutes the entire agreement and supersedes any and all prior agreements between You and Zendesk with regard to Your subscription to the Service or Your access to or use thereof under this Agreement and Your agreement between You and the Reseller.

如果存取和使用服務或授權或允許任何代理人或終端使用者存取和使用服務,就接受了本協議,即表示您同意自存取和使用服務之日(「生效日期」)起受本協議的約束。如您代表一個公司、組織或其他法律實體(「實體」)訂立本協議,則表示您代表該實體接受了本協議,並向 Zendesk 表示,您有權使該實體及其分支機構接受本協議約束,在這種情況下,本文所用「訂用者」、「您」、「您的」或相關的大寫術語應指該實體及其分支機構。如果您未獲此類授權或不接受本協議,則不得使用或授權對服務的任何使用。

目錄:

一般條款和條件:

  1. 存取服務

  2. 使用服務

  3. Cancellation and Termination

  4. 機密資訊

  5. 服務資料的所有權和安全性

  6. 隱私權實務

  7. 暫時停用

  8. 非 Zendesk 服務

  9. 免費試用

  10. 搶鮮版 (beta) 服務

  11. 智慧財產權

  12. 陳述、保證和免責聲明

  13. 補償

  14. 責任限制

  15. 協力廠商服務

  16. 轉讓、完整協議和修改

  17. 可分性

  18. Export Compliance and Restrictions

  19. 雙方關係

  20. 通知

  21. 準據法

  22. 美國聯邦政府最終用途規定

  23. Anti-Corruption

  24. 存續

  25. 定義

Supplemental Terms and Conditions:

  1. Exhibit A: Region-Specific Terms

  2. Exhibit B: Consulting Services

GENERAL TERMS AND CONDITIONS