Facebook Reviews

Receive Facebook page reviews as tickets in Zendesk.

Preview image of app
Preview image of app
Preview image of app

應用程式詳細資料

相容於
Support
安裝總數
25+
作者
OAPPS LLC
版本
1.1.0
價格(美金)
Free 14-day trial, then $49.00 per month

直接在你的帳戶裡安裝的應用程式

1 條評論
匿名
2 months ago

Today is 05.05. I connected **Facebook Reviews**. When a comment was made under a post from **09.05**, a ticket was created in Zendesk — everything works. When a comment was made under a post from **17.04**, no ticket appeared in Zendesk. Can you clarify — is there a **limit on how old the post can be** for the integration to track comments? For example, does it only track comments made on posts **not older than one month**?

Developer Photo
Response from developer
about 2 months ago

Thank you for your feedback! To clarify, there is no limit on how old a post can be for the integration to track comments — it should work with posts of any date. We’d love to take a closer look at this issue. Please reach out to our support team at zendesk@oapps.io, and we’ll investigate the issue further.

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