With the app, you can utilize the official WhatsApp Cloud API to link multiple WhatsApp numbers to your Zendesk Support without any hassle.
Your agents can send back pictures and documents.
(MD only) WhatsApp group chats are supported
(MD only) Proactive 1:1 messaging for groups and contacts
(MD only) Support for shopping messages (orders and products)
No Suite is required, works with Support Legacy plans
Use macros, triggers, and ticket assignments the same way you used to work with e-mails
Utilize Zendesk SLAs and Explore reporting.
Please rate the app below or visit our help center.
Free 14-day trial, then $29.00 per month
Free 14-day trial, then $59.00 per month
Free 14-day trial, then $99.00 per month
*5 WA lines * 50 K messages per month * Additional accounts option * Unlimited messages option