Select an Address lets admins and agents change the default support email address associated with a ticket.

Personalize outbound messages or easily reroute inbound tickets to the appropriate groups, resulting in greater agent efficiency and a better customer experience.

Features include:

• A drop-down list of all available support email addresses
• Select a support email address when creating a new ticket
• Change the support email address associated with a ticket
• Specify a default email address by group
• Specify one or more accepted email addresses by group

For additional information and feedback, see the app documentation and make feature requests.

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