OAPPS.IO
As we do the Zendesk implementation project, we focus towards our ultimate goal, a seamless customer experience. We make your support teams successful and enable them to make a vital contribution to overall enterprise success.
7 reviews
位置
Sheridan, United States
方案
20
Premier Solution Partner
Advanced Implementation Partner
Professional ServicesOur team manages Zendesk implementation projects to help you build or transform your support organization.
The tasks that we solve during projects:
Discovery and planning
Zendesk configuration
Help center design and templates development
Data migration
Agent and admin training
Custom apps development and system integrations
Support post go-live
Data migration projects
We have successfully migrated 90M+ from various systems into Zendesk. We know a lot about Zendesk API and challenges that you may have during the migration processes.
Custom templates for Zendesk GuideWe can develop help center design and implement it in your Zendesk Guide
ReportingWe develop dashboards using Zendesk Insights. Explore or our real-time Grafana-based solution.
NEW! We can migrate your current Zendesk Insights reports to Zendesk Explore
Our Zendek AppsWe have 9 apps in the Zendesk marketplace. It includes integrations with social media sites, popular messengers, and productivity apps. You can find more info about our apps here: oapps.io
Requires
Guide Professional or above
Support
Last updated
2022年2月28日
公眾評價
7 評論
顯示其中5個評論（共 7個）
匿名
Great experience! Beyond all expectations. Perfect understanding of business needs and effective communication. Zero time wasted! Every minute of communication was informative and effective. Anton elevated our support to the next level of proficiency and generously shared his experience.
Мокка
We've been working with Ontec since the very beginning of our Zendesk experience. We highly appreciate the team's competence not only in the implementation of Zendesk solutions, but also proactiveness and care for our processes and for all members of our team. Special thanks to Anton Mintsev for his advice and live hacks.
匿名
We have been working with Ontec for many years. Only positive impressions. Anton is always super! Professional both in terms of product knowledge and in his attitude to work: always ready to share knowledge and help with ZenDesk products and developments of his company!
匿名
Ontec helpd us to understand Zendesk with their Professional Services. For over 4 years we are using their apps, and they are always in touch. Special thanks to Anton Mintsev for his help and insights from Zendesk RU telegram channel.
Ria Vargiami
Trying to get in contact for weeks without getting any reply although having mentioned several times in the subject that the topic is urgent (billing issues).
開發者的回應
Dear Ria thank you for using our Instagramer app. I hope you have mistaken us with someone else. Your urgent request was replied in 30 minutes. Please reach us if you still continue having billing issues. Our billing portal is https://billing.oapps.io
留下評論
與其他Zendesk社群分享你的經驗