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Measuring the impact of AI on your business
VIRTUAL | 9:00AM PT | 12PM ET
Discover how Zendesk AI transforms service teams with powerful analytics. Explore the new Copilot features to track adoption and demonstrate ROI. Dive into dashboards that measure time savings and resolution improvements. Learn to leverage insights for automation and service enhancement.
The four-part AI Summit Deep Dive Series is designed to build upon the product themes shared at AI Summit on Oct 8 by offering detailed insights, use cases, live demos, and a Q&A with product experts. This series will provide participants with the tools to effectively leverage AI in their strategies, enhancing understanding and implementation of AI solutions. Participants have the flexibility to join the full series or select the sessions that are most relevant to their needs.
Turning dialogue surrounding companies into a source of competitiveness. Join us at Showcase Tokyo where we will delve into the impact of AI customer and employee experiences. We'll explore how enhancing customer touchpoints and elevating service quality through data and AI will shape the future. Learn how to craft experiences that build trust and ensure lasting preference.
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
Explore Admin Copilot and its AI-driven features that enhance admin efficiency through personalized insights, task guidance, and support for voice channels.
The four-part AI Summit Deep Dive Series is designed to build upon the product themes shared at AI Summit on Oct 8 by offering detailed insights, use cases, live demos, and a Q&A with product experts. This series will provide participants with the tools to effectively leverage AI in their strategies, enhancing understanding and implementation of AI solutions. Participants have the flexibility to join the full series or select the sessions that are most relevant to their needs.
With Zendesk Suite built-in AI, develop a robust knowledge base, uncover automation opportunities, and deploy agents that resolve over 30% of requests.
Turning dialogue surrounding companies into a source of competitiveness. Join us at Showcase Tokyo where we will delve into the impact of AI customer and employee experiences. We'll explore how enhancing customer touchpoints and elevating service quality through data and AI will shape the future. Learn how to craft experiences that build trust and ensure lasting preference.
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
Discover how Zendesk AI transforms service teams with powerful analytics. Explore the new Copilot features to track adoption and demonstrate ROI. Dive into dashboards that measure time savings and resolution improvements. Learn to leverage insights for automation and service enhancement.
Join product experts on September 18 to learn five strategies for using AI Copilot to help your agents work smarter, perform better, and respond to real customer needs. In just 30 minutes, you’ll get practical tips you can put to use immediately.
Whether you’re using live chat today, relying on phone and email, or exploring your CX options, it’s time to move to messaging. Zendesk messaging is a more flexible, personalized, and scalable way to connect with customers across web, mobile, and social channels. It can do everything chat can do – and more by offering seamless, AI-powered support—anytime, anywhere.
The holiday rush is almost here, and today’s shoppers expect personalized service on every channel. But with leaner teams, delivering that level of CX isn’t easy. Join us on August 27th for our Peak season readiness: three strategies to elevate retail CX with AI, a virtual session designed for CX, IT, and operations leaders.
Get ready for an unforgettable day in São Paulo on August 27th, 2025. This event offers a unique opportunity to learn and connect with leading professionals, creating memorable moments and revolutionizing the world of service. Join us and be part of a journey that goes beyond the conventional!