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Turning AI into purposeful platforms for customers
Zendesk CTO Adrian McDermott gives an update on the company’s latest artificial intelligence (AI) innovations
The latest articles
Social impact at Zendesk goes digital first with Benevity
Prior to the start of the Covid-19 pandemic, Zendesk employees were highly engaged in community volunteering…
The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine
The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…
Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program
Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…
The New Dynamic Duo: How CX and Product Can Double Growth
Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…
Zendesk’s Colleen Berube Wins National ORBIE Award
Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…
Zendesk for Employee Experience: applying CX strategies for better internal support
As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…
New State of Sales research reveals key factors that boost connection between teams
Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…
Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®
Zendesk is committed to creating an inclusive workplace and thoughtful technology so that everyone feels empowered…
Press releases
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September 14, 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning -
September 8, 2022
Rising customer expectations makes “exceptional” the new service baseline -
May 10, 2022
Zendesk Ushers in Era of Conversational CRM -
March 23, 2022
Alliants secures investment from Zendesk to scale digital concierge services globally -
March 7, 2022
Zendesk Relate Returns with New Digital-First Experience
