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Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-Powered Zendesk Resolution Platform

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service

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Zendesk Accelerates AI Innovation with New Capabilities Advancing the Resolution Platform Vision

Building on the momentum of the recently launched Zendesk Resolution Platform, a complete AI-first solution that…

Zendesk Announces Acquisition of HyperArc, Ushering in Next-Generation, GenAI-Powered Analytics Platform

Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of…

Zendesk Completes Acquisition of Local Measure

Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of…

Zendesk to Acquire Local Measure, Expanding AI-Powered Voice

Zendesk, a global leader in AI-powered service, today announced that it has signed a definitive agreement…

Zendesk and Local Measure partner to deliver advanced voice solutions for enterprises

Earlier today at our annual company meeting, Zendesk announced an exciting strategic partnership with Local Measure,…

Zendesk Announces 2024 Partner of the Year Award Winners

Zendesk has announced the winners of the 2024 Partner of the Year Awards. These awards recognize…

Speakers announced for Zendesk Relate

In anticipation of Zendesk Relate, the company’s annual customer conference, the initial mainstage speakers have been…

Zendesk Names Shashi Upadhyay as President to Lead Product, Engineering, and AI

Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further…

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