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Turning AI into purposeful platforms for customers

Zendesk CTO Adrian McDermott gives an update on the company’s latest artificial intelligence (AI) innovations

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Social impact at Zendesk goes digital first with Benevity

Social impact at Zendesk goes digital first with Benevity

Prior to the start of the Covid-19 pandemic, Zendesk employees were highly engaged in community volunteering…

The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine

The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine

The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…

Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program

Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program

Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…

The New Dynamic Duo: How CX and Product Can Double Growth

The New Dynamic Duo: How CX and Product Can Double Growth

Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…

Zendesk’s Colleen Berube Wins National ORBIE Award

Zendesk’s Colleen Berube Wins National ORBIE Award

Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…

Zendesk for Employee Experience: applying CX strategies for better internal support

Zendesk for Employee Experience: applying CX strategies for better internal support

As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…

New State of Sales research reveals key factors that boost connection between teams

New State of Sales research reveals key factors that boost connection between teams

Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…

Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®

Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®

Zendesk is committed to creating an inclusive workplace and thoughtful technology so that everyone feels empowered…