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Zendesk CTO deep dives into 2023 CX Trends Report – Part 2
The time is now to invest more in CX to meet expectations and drive revenue
The latest articles

Zendesk CTO deep dives into 2023 CX Trends Report – Part 1
The last several years have brought about not only constant change, but immense change – this…

Our newest climate commitment: Zendesk joins $1B initiative for carbon removal
Zendesk is joining a leading climate initiative called Frontier to commit to accelerating and scaling permanent…

Zendesk Partner Awards: Celebrating our 2022 Winners
Today, we announced our annual Partner Awards, which showcases leading businesses around the world who demonstrate…

Zendesk delivers on carbon neutrality to customers and employees
As of the close of 2022, Zendesk delivered a carbon neutral product to our customers, and…

Zendesk named to Newsweek’s 2023 list of Most Responsible Companies
Zendesk has been honored among Newsweek magazine’s 2023 Most Responsible Companies. The award is given to…

Meet the leader behind our Global Veterans Network
Employee Communities (ECs) have always played a critical role in building the culture at Zendesk, and…

Zendesk enhances partnerships with Slack and Zoom
The Zendesk technology partner ecosystem extends the core functionality of our industry-leading CX solution across the…

Company Announcement
Today we announced to our teammates that we’ve made the tough decision to reduce our global…
Press releases
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January 18, 2023
Immersive CX is the new way to win and keep customers -
November 22, 2022
Consortium led by Hellman & Friedman and Permira completes acquisition of Zendesk -
October 19, 2022
The Zendesk Foundation announces first inaugural Impact Awards recipients -
September 14, 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning -
September 8, 2022
Rising customer expectations makes “exceptional” the new service baseline