Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Oct 08
Your invitation to Zendesk AI Summit 2025
VIRTUAL | 10AM PDT | 1PM EDT
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
Register now
27
Aug
Chicago: AI Effect & Workshop
Chicago | 12:30 (GMT-5)
Join us to dive deeper into our latest insights from the Zendesk AI Effect report, organizations that have embraced AI are delivering outsized impact across the org and delivering better service – leading to happier customers.
Register now
27
Aug
Get ready for peak season—with AI on your side
Online | 10AM (PT) / 1PM (ET)
The holiday rush is almost here, and today’s shoppers expect personalized service on every channel. But with leaner teams, delivering that level of CX isn’t easy. Join us on August 27th for our Peak season readiness: three strategies to elevate retail CX with AI, a virtual session designed for CX, IT, and operations leaders.
Register now
27
Aug
Showcase São Paulo
São Paulo, Brazil
Get ready for an unforgettable day in São Paulo on August 27th, 2025. This event offers a unique opportunity to learn and connect with leading professionals, creating memorable moments and revolutionizing the world of service. Join us and be part of a journey that goes beyond the conventional!
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28
Aug
Zendesk Deep Dive: Deliver better customer experiences at scale with AI-powered messaging
VIRTUAL | 9AM PT / 12PM ET
Whether you’re using live chat today, relying on phone and email, or exploring your CX options, it’s time to move to messaging. Zendesk messaging is a more flexible, personalized, and scalable way to connect with customers across web, mobile, and social channels. It can do everything chat can do – and more by offering seamless, AI-powered support—anytime, anywhere.
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02
Sep
Phoenix: AI Effect & Workshop
Phoenix | 12:30 (GMT-7)
Join us for an interactive, hands-on workshop centered around AI agents. You’ll leave this workshop with a greater understanding of how integrating AI agents with your existing data sources can amplify their impact on your organization – elevating customer experience and business outcomes.
Register now
03
Sep
Miami: AI Effect & Workshop
Miami | 12:30 (GMT-4)
Based on our latest insights from the Zendesk AI Effect report, organizations that have embraced AI are delivering outsized impact and delivering better service – leading to happier customers. Join us to dive deeper into these findings followed by a 90-minute, interactive, hands-on workshop centered around AI agents.
Register nowShowing 6 out of 9 events
