Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Jul 10
AI Masterclass 2025
Online | 10am (PT) / 1pm (ET)
The AI Masterclass delivers practical tools, real-world examples, and step-by-step guidance to help you adopt and scale AI. Learn from customer stories, expert-led workshops, and a live Q&A.
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Zendesk Relate Digital: The top event for service leaders
Virtual | On-demand
Discover what's next in AI-powered service. Join us at Zendesk Relate Digital, the top digital event for service leaders. Get an exclusive look at the latest AI advancements shaping customer and employee interactions.
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CX Trends 2025
Virtual | On-Demand
Nicholas Thompson, CEO of The Atlantic, and CX Trendsetters from Carnival Corporation, Calm and Match Group explore emerging AI trends and share insights on transforming CX with AI solutions.
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AI and the future of CX
VIRTUAL | ON-DEMAND
Discover how AI is set to reshape customer experience by 2027. Together with CCW we will discuss what AI means for CX agents—and what actionable steps your organization can take now on the road to AI automation.
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A CX Moment with Lovevery
Virtual event
The end-of-year rush can be many a CX team’s greatest challenge of the year. And keeping customers and agents happy during that time? No easy feat. Lovevery’s VP of Customer Experience, Emily Sarver, will share how the Boise-based retailer makes the cyber season productive and profitable, while keeping agent experience top-of-mind.
Watch nowA CX Moment with Dutch Bros Coffee
Virtual event | AMER
You may know Dutch Bros from their fabulous coffee, creative drinkware, or even just their coffee shop vibes, but they are much more than that. Join us on Thursday, March 23rd, as Angi Veek, Sr. Director of Customer Experience, and Sonia Martin, Sr. Manager of Customer Success at Dutch Bros, shares how they focus on building relationships with their customers and why it's their #1 priority.
Watch nowEX Moment: How Zendesk delivers seamless internal support
Virtual event | AMER
Behind every successful organization is a powerful engine of internal service and support. At Zendesk, that means using its own SaaS product to keep internal support running smoothly. Join us on Thursday, January 26th, as Mariah Schuknecht, VP of People Operations, shares our internal use case and how to successfully provide support to your employee.
Watch nowA CX Moment with Indeed
Virtual event | AMER
As the #1 job site in the world, Indeed strives to put job seekers first. Join us as we hear from Jeanne Jones, Global Director of Job Seeker Success, as she shares how to connect millions of people to new opportunities in an age where people look for jobs every day.
Watch nowAn EX Moment with Modern Health
Virtual event
Lori Janjigan, Senior Director of Client Success at Modern Health, has been serving clients for 15 years. Join us on October 27 as she shares how to hire, train, and build high-performing teams in organizations of all sizes.
Watch nowA CX Moment with The New York Times
Virtual event
The New York Times has been known to achieve 70 million unique monthly visitors. With that kind of volume, customer support is at the forefront of the company's success. Join us on September 22nd to hear from Jeff Shah, VP of Customer Care, on how to manage global customer support teams at scale.
Watch nowShowing 6 out of 13 events