AI Support Agent by My AskAI

An Absolute Must-Have for Any Zendesk User! Our team has been absolutely blown away by the My AskAI integration for Zendesk. To say it has revolutionized our customer support process would be an understatement. The setup was shockingly simple and took mere minutes. We were up and running, deflecting a significant number of tickets on day one.

Game changer. So easy to setup and use. Company really cares about their customers. I'd recommend to anyone that wants to get out of the old ways and see a better faster way to do tickets.

Right out of the box with no changes to our documentation, My AskAI took us from a 23% deflection rate with Zendesk's built-in AI agent to 70%, and we're now at 80% thanks to the "Improve" feature which identified gaps in our knowledge base. Mike and Alex have been super-responsive for support and feature requests and the interface is intuitive and always improving. I'd highly recommend giving them a try!

After exploring many options to integrate with Zendesk, we discovered MyAskAI and decided to give it a try. It turned out to be exactly what we were looking for. So far, the app has significantly reduced our wait times, first response times, and overall ticket backlog. The interface is easy to use and very user friendly and the team is incredibly helpful, supporting us every step of the way to achieve success!

This AI tool for Support has not only streamlined our support process but also made the agent workday more flexible. I highly recommend it for any team looking to elevate their support game!