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The app is very user-friendly and intuitive. After just a few test runs, we were able to successfully implement all of our desired automations. What truly stood out, was the outstanding customer support from GrowthDot. Our contact person responded promptly and consistently provided solutions in no time. We truly appreciate the excellent service – thank you!
Thanks for your kind words, Julia! We're delighted you had a great experience with the app and our support.
Really nice and user friendly application! You get your job easily done, it fetches all the tickets immediately! Also, I has a conversation with one of their agents will immediate response and full explanation. Totally recommended!
Happy to hear that, George! Thank you so much for your feedback!
The GDPR compliance app is an excellent app not only for managing GDPR requests and compliance but also has all the features to easily manage storage within the Zendesk instance. We had large backlogs we needed to clear and it did the job very well. We have it simple and straight forward with an excellent price point. The support team have been fantastic from onboarding to any questions we have had. Totally recommended.
Thank you, Matthew! Your feedback and recommendations mean a lot to us, and we're happy that our app and support are making a difference for you.
The GDPR Compliance app for Zendesk is fantastic for managing user data. It makes bulk deletion, data retrieval, and attachment redaction super easy. Plus, the anonymization feature is a great addition for ensuring data privacy. It integrates smoothly with Zendesk, making compliance straightforward. Highly recommended for its ease of use and comprehensive features.
We’re so pleased you enjoyed our app and its features. Thanks for sharing!
From the very first informative demo and all of the walk throughs - this has been a positive experience. We had significant backlog of user deletes to process and GDPR Compliance allowed us to bulk handle much easier than individually. Customer Support is amazing and responsive and forthcoming with check ins! We encountered a bug but it was quickly resolved and we were notified within 24 hours, which didn't impact our SLA's. Thank you Andrew & Team!
Thank you for your feedback! We're glad to hear you had a positive experience with our GDPR Compliance tool and GrowthDot's support team. It is exactly what we strive for!
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