Examinare's integration enables you as a customer of Zendesk and Examinare to send out automatic follow-up Surveys. Examinare will scan your database every 24 hours for newly closed tickets.
By sending a Service Assessment Survey on every Support request you can easily track what your customers really think about your feedback handling. The Zendesk integration is a ”set and forget” functionality that will make your follow up tasks easier.
In Examinare all your customers’ information are safe and we do not store any company data other than the necessary contact details.