The Webshipper app for Zendesk Support displays the most important order and shipment information to your support agents inside of Zendesk.
With the Webshipper app your agents will have a quick and clear overview of the customer's past and current orders, including status, order lines and a shortcut to the full details in your Webshipper dashboard.
By providing your agents with the right tools you give them the opportunity to take action on the gathered insights. The unified workspace makes it easy for your agents to provide efficient and contextual customer support.
The app requires an API key for your Webshipper account. Please read the "How to install" instructions on how to obtain an API key.
Please feel free to contact us on firstname.lastname@example.org. Any feedback is greatly appreciated.