Kore.ai Omnichannel Experience Optimization
Tagline: No-Code, AI-first Automation for better customer and employee experiences using XO Platform
More than 80% of routine business interactions between customers, employees and processes drive their overall experiences - and most of them can be automated.
XO Platform, an AI-first technology, enables businesses to harness conversational interactions with greater efficiency at reduced costs while ensuring the highest customer, employee, agent, and partner experiences.
Companies can have complete control over their customer experience with:
Multichannel Human-like Interactions
Personalized Self-Service Options
Lower Wait Times with Real-Time Responses in Seconds
Seamless Integrations (Now with Zendesk!)
Highly Scalable with Minimal Upfront Investment
AMPLIFY EMPLOYEE AND CUSTOMER SATISFACTION
Provide convenient, timely, and personalized customer experiences with Conversational AI-powered intelligent assistants for multichannel and voice powered by Zendesk data.
XO Platform’s no-code, drag-n-drop interface with pre-built templates is ideal for you to kick-start your conversational AI journey instantly. Learn everything you need to know with our UI-based training modules.
Seamless integration with Conversational AI enables data updates on Zendesk.
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Kore.ai XO Platform for Zendesk Deliver World-Class Service with the Power of Zendesk and Conversational AI