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公眾評價
44 條評論
Dave Gornall
so far so good - handy!
Mischa Wolf
MachaAI is an impressive tool that truly enhances productivity. Its intuitive interface and smart automation features make it easy to streamline complex workflows. The platform is reliable, user-friendly, and backed by a responsive support team. Highly recommended for teams looking to scale their operations efficiently!
Response from developer
10 days agoThank you so much, Mischa! We’re thrilled to hear Macha is helping you streamline complex workflows and scale efficiently. Making the platform reliable, intuitive, and backed by responsive support is exactly what we strive for. We appreciate your recommendation and look forward to supporting your team as you grow!
Support 1
Macha has been working great for us so far, and we truly love using it. One area we’d like to see improved is its handling of follow-up messages. Occasionally, it seems to miss the context and responds as if it’s the first interaction, when it should recognize it's a continuation of an ongoing conversation. Keep up the great work — we’re confident it will keep getting even better!
Response from developer
10 days agoThank you for the kind words and valuable feedback! We’re so glad Macha has been working well for you. You’re absolutely right about improving context awareness for follow-ups — it’s an area we’re actively working to enhance so your conversations stay smooth and connected. Thanks for believing in us — we’re excited to keep making Macha even better for your team!
Marius
Macha has been a great addition to our support toolkit. It generates clear, well-organized responses that fit naturally into our workflow. One feature we particularly appreciate is its ability to automatically reply in the same language as the ticket — a huge win for us since we provide support in 9 different languages. It's really streamlined our operations and improved response consistency across regions.
Response from developer
10 days agoThank you, Marius! It’s fantastic to hear Macha is helping your team deliver clear, consistent replies across nine languages — that’s exactly the kind of impact we love to see. We’re committed to making multilingual support seamless so you can keep providing great service everywhere you operate. We appreciate you sharing this!
Harry Jackson
Really enjoying using Macha, it has made a noticeable difference to our support team in a short amount of time. I really like the ticket summary feature, saves us a lot of time.
Response from developer
10 days agoThanks so much, Harry! We’re delighted to hear Macha’s already making a difference for your team. The ticket summary feature was designed exactly for that — saving valuable time and giving agents clarity at a glance. We appreciate you sharing your experience!
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