Help Desk Migration by Relokia

Ternopil, Ukraine | 10000 個專案 | 10 項認證
Help Desk Migration by Relokia is your comprehensive data migration tool for smoothly importing customer service data from one platform to another. As a Zendesk Solution partner, we help you migrate and keep all information intact, from tickets and related data to knowledge base articles.

With thousands of data migrations behind, we at Help Desk Migration understand the specific business requirements of different industries. So we are here to help you with migration planning, mapping setting up, filtering, and customization to meet your specific requirements.

Help Desk Migration as a Zendesk Advanced Partner

How our data migration solution works

Help Desk Migration offers a straightforward approach, facilitated by our Migration Wizard, which demands no coding expertise. Simply log in, configure your migration settings, run testing, and execute the Full migration when you're prepared.

Step 1: Log in

Sign up with our Migration Wizard and start your Free Demo.

Step 2: Connect your platforms

Securely connect your source and target systems like Zendesk or others to enable smooth data transfer.

Step 3: Configure your migration settings

Choose what to migrate—help desk and knowledge base records, business objects—and map fields with our intuitive data importer.

Step 4: Run a Free Demo

Test your ticket migration setup and preview how the data will appear in your new system.

Step 5: Start the Full Migration

Once everything’s set, launch your Full Data Migration—fast, accurate, and disruption-free.

Help Desk Migration Workflow

We understand the importance of your data. Our data migration tool guarantees the integrity and accuracy of your transferred information, and our flexible options ensure that everything is transferred exactly as you want it.

What our data importer can transfer

Help Desk Migration migrates a wide variety of help desk data, including:

  • Tickets, including tags, notes, inline images, attachments, time stamps, and CC in tickets
  • Agents
  • Contacts
  • Organizations
  • Business objects like triggers and macros
  • Knowledge base records, including articles, folders, and sections
  • Custom fields for tickets, contacts, and organizations
  • Side conversations
  • Call recordings

Features & Options offered by Help Desk Migration

  • Expert guidance and services to ensure your data is migrated accurately.
  • The pricing depends on the number of records needing transfer so that you can set your budget effectively.
  • Custom development services to tailor solutions to specific data migration migration requirements or import alterations.
  • Pre-built automation, such as adding tags, skipping attachments, or transferring content translations of help center articles.
  • Intuitive data mapping allows users to match default and custom fields easily, maintaining all the relations.
  • Run unlimited free demos to test different data migration settings and mappings.
  • Dedicated live support is available to guide you and assist you when it is needed.
  • Migrate knowledge base articles and language versions between platforms easily.
  • Data security is prioritized throughout the migration and ensures compliance with global & industry security standards.
  • Customize the data transfer with robust filtering based on creation date, tags, or custom fields.
  • Concierge migration streamlines the import process, including planning, records mapping, and automated data transfer.

Why choose Help Desk Migration?

Help Desk Migration Benefits

What industries use our services?

Help Desk Migration serves a wide range of industries where help desk software is used to manage customer support, technical assistance, and other related functions. Our ticket migration tool helps companies securely move data between platforms like Zendesk—without disruption.

We work with:

  • IT & Software Development
  • E-commerce & Retail
  • Telecommunications
  • Financial Services & Healthcare
  • Education & Government
  • Travel, Hospitality & Automotive
  • Manufacturing & Real Estate
  • Consulting & Professional Services
  • Media & Entertainment

No matter your sector, our Zendesk data migration solution is built to handle your industry's unique needs.

Help Desk Migration Industries

What our customers say?

Help Desk Migration facilitates the seamless data import between different help desks, service desks, PSAs, and ITSMs, enabling businesses to move data while maintaining their support operations.

Help Desk Migration Customer Testimonial

Help Desk Migration Customer Testimonial

Help Desk Migration Customer Testimonial

Visit for more customer use cases and success stories.

Help Desk Migration streamlines your help desk platform migration, simplifying the process for you. Begin your free trial today and enjoy seamless data transfer!

認可資格

Badge: Advanced Implementation PartnerBadge: Advanced Solution Partner
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提供的服務
Data Migration
Development Services
Design/Guide Theming
Reseller
System Integrator
區域
Global
North America
Western Europe
Eastern Europe
合作夥伴類型
App Developer
Solution Provider
Implementation Partner
Referral Partner
Business Service Provider
3 條評論
Neil Parker
about 1 year ago

Our project required migrating Zendesk Guide content from one Zendesk Brand to another. Relokia's Help Desk Migration tool made this super-easy. Having the free trial option to see how it will work is really helpful for decision-making. After purchasing the tool, your trial settings are maintained, which makes it easy to simply complete the full migration. The tool gave us real-time migration visibility, and we completed the migration without any issues the first time. Relokia's sales and support teams are really helpful and responsive. Thank you, Relokia.

Developer Photo
Response from developer
12 months ago

Thanks for your great feedback! We’re glad Relokia’s tool made your Zendesk Guide migration smooth and easy. It’s fantastic to hear the free trial and real-time visibility were helpful. We’re also pleased our team could assist effectively.

Operations.Zendesk Master Id
about 1 year ago

We recently transitioned from Freshworks to Zendesk, and the Relokia team played a crucial role in ensuring this process was smooth and efficient. From the very beginning, they were incredibly responsive to all our queries and provided patient, detailed guidance throughout the entire process. Their expertise and dedication to a seamless transition were evident in the way they handled both our agents and customers. The Relokia team not only made the technical aspects of the switch straightforward but also ensured that our team's experience was as stress-free as possible. We are very grateful for their outstanding support and highly recommend Relokia to any business looking for professional and efficient service in transitioning between platforms. Their commitment to customer satisfaction is truly commendable.

Developer Photo
Response from developer
12 months ago

Thank you for the great feedback! We’re pleased to hear our team made your transition smooth and efficient. Your satisfaction is our priority, and we appreciate your recommendation. If you need further assistance, feel free to reach out. Thanks for choosing Relokia!

匿名
about 1 year ago

Our migration project was made possible by Relokia's Help Desk Migration services. We successfully completed a complex Zendesk migration, ensuring the integrity of historical data and providing a smooth transition for both agents and customers. Their support was very helpful and responsive, clearly showing their expertise in help desk migration, which gave me peace of mind while working in such unfamiliar territory.

Developer Photo
Response from developer
about 1 year ago

Thank you so much for your feedback! We're thrilled to hear that our Help Desk Migration service helped you successfully migrate to Zendesk.

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