Don't know how to implement Zendesk or make the most out of it? We've got you covered. Discover all our solutions
Our packages are based on the needs of new and experienced Zendesk users. Choose the right one for your company.
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Become a Zendesk wizard with our trainings created by certified CX-specialists with extensive expertise.
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Apps allow you to extend the default functionality of Zendesk and streamline your processes.
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Readymade help centre themes look nice and operate smoothly on every device. They are fast and easy to install even if you aren't a developer. You can also customize them to fit your brand without coding.
Discover our ready-to-use Zendesk themes
If you want a more tailored help centre that meets all your unique requirements, go for a custom theme. Our Zendesk-certified developers will help you realize all your ideas. If you don't have a mockup, don't worry, we'll help you create one.
Check out these custom Zendesk themes
But that's not all! Do your agents use the phone a lot? We offer the best call centre solutions for Zendesk.
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Analyzing and sharing data is a crucial CX element. Premium Plus can help you translate all data into smart reports and get useful insights for your team.
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Contact Premium Plus, your ultimate Zendesk partner
PremiumPlus is a greater partner, very organized and excellent knowledge of products and business requirements. They've helped us with Ultimate GPT (Zendesk AI) implementation and Elena was our backbone, always there for us in a cheerful, proactive and supportive manner. It was a smooth experience for us and seemless. Thank you again for all the support and grateful to the Senior management and CEO of PremiumPlus for having such a unique and great team! Keep it up.
For us, PremiumPlus was one of the main reasons we decided to start working with ZenDesk. As an organization, you're not always just looking for a technical implementation partner. You're also looking for a sparring partner who challenges you. Even more than their flawless and swift implementation of ZenDesk, it was their expertise in customer contact and customer experience that enabled us to take major steps in a short amount of time - and more importantly, to keep progressing.
Premium Plus recently supported us during a key transition from standard Zendesk messaging to an AI-powered chatbot. While we handled the build internally, their feedback was incredibly valuable, and we were impressed by their deep expertise and guidance throughout the process.
We recently navigated a brand transition with a very challenging deadline. Premium Plus ensured the impact on our Zendesk environment was seamless, and their expert advice and support were invaluable during the process. Stewart Langley - Choreograph.
Parfait : notre conseiller, Bernard, était très compétent et très sympa ! Nous avons passé des séances aussi agréables qu'utiles. Notre Zendesk est mieux paramétré que jamais. Nous avons mis en place une toute nouvelle méthodo qui aide les collaborateurs. Nous avons eu les réponses à toutes nos questions. Bref. Parfait ! :)
Bonjour Carole, Merci infiniment pour ce retour exceptionnel ! Nous sommes ravis d'apprendre que votre expérience avec Bernard a été à la fois agréable et fructueuse. Nous mettons un point d'honneur à offrir un service de qualité, et savoir que votre Zendesk est désormais mieux paramétré et que la nouvelle méthodologie aide vos collaborateurs est une grande satisfaction pour nous. N’hésitez pas à revenir vers nous si vous avez d'autres questions ou besoins à l'avenir. Nous serons toujours heureux de vous accompagner ! À très bientôt, Kurt Pinoy - CEO
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