Premium Plus

PremiumPlus is a greater partner, very organized and excellent knowledge of products and business requirements. They've helped us with Ultimate GPT (Zendesk AI) implementation and Elena was our backbone, always there for us in a cheerful, proactive and supportive manner. It was a smooth experience for us and seemless. Thank you again for all the support and grateful to the Senior management and CEO of PremiumPlus for having such a unique and great team! Keep it up.

For us, PremiumPlus was one of the main reasons we decided to start working with ZenDesk. As an organization, you're not always just looking for a technical implementation partner. You're also looking for a sparring partner who challenges you. Even more than their flawless and swift implementation of ZenDesk, it was their expertise in customer contact and customer experience that enabled us to take major steps in a short amount of time - and more importantly, to keep progressing.

Premium Plus recently supported us during a key transition from standard Zendesk messaging to an AI-powered chatbot. While we handled the build internally, their feedback was incredibly valuable, and we were impressed by their deep expertise and guidance throughout the process.

We recently navigated a brand transition with a very challenging deadline. Premium Plus ensured the impact on our Zendesk environment was seamless, and their expert advice and support were invaluable during the process. Stewart Langley - Choreograph.

Parfait : notre conseiller, Bernard, était très compétent et très sympa ! Nous avons passé des séances aussi agréables qu'utiles. Notre Zendesk est mieux paramétré que jamais. Nous avons mis en place une toute nouvelle méthodo qui aide les collaborateurs. Nous avons eu les réponses à toutes nos questions. Bref. Parfait ! :)