Customer service support with no strings attached
Great customer support should be tied to the customer. Not the computer, fancy headset, or even a particular day or problem. Zendesk Support’s mobile ticketing system has native mobile apps that are built for team leaders, agents, IT, or anyone who doesn’t want to take the “help desk” literally. Agents can catch up with tickets, clean up their queue, and free up their workflow (and mind).
Support from your iPhone and Android:
Support from your iPad:
Wherever they roam
Research shows that people simply don’t want to go out of their way to get the support they need. That’s why it’s important to stay close by—even when your customers are blazing new trails across new media. Zendesk’s support channels let everyone— from teenagers to grandmothers—get support on the channels they prefer and love.
There’s a lot more where this came from. Keep exploring the world of mobile ticketing systems, global customer service, and help desk software.