With more time spent talking to customers and less time dealing with data entry, the future's looking bright. See what industry leaders are keeping an eye out for when it comes to the future of sales.
With both customers and employees embracing the digital economy, more and more businesses must learn how to lead a digital transformation.
In a digital-first environment, sales managers have had to develop new ways to connect with and empower their reps.
A Zendesk expert shares everything you need to know about using messaging and chatbots to generate leads and engage customers.
Sales organizations are increasingly turning to digital and remote-enablement technologies to deal with a shift in the market. Learn more about 2021 sales trends.
Let’s take a look at how SMB sales teams are adapting to keep up.
Sales cycles for smaller teams had long been changing, even before a global pandemic transformed everything…
Chat provides a direct line between a rep and their prospective customers. Sales teams can use chat to generate leads, improve sales conversion rates, and identify upsell opportunities