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點播觀看我們的 CX 與 IT 工作坊。評估 AI 準備度，並制定行動計畫。
A single AI Agent can only take automation so far.
Zendesk data reveals a deeper pattern of AI adoption taking shape across LATAM.
One industry is out in front in the race to make AI copilots part of everyday service and they’re reaping the rewards.
As AI agents become more embedded in the world, it will be the businesses designing experiences AI can understand, consume and use that will lead the pack.
Give employees fast, secure support wherever they work with Zendesk Employee Service AI Agents.
A claim is more than a transaction, it’s the moment policyholder trust is tested. Learn how Insurers are using AI to turn moments of crisis into lasting loyalty.
Rethink your contact center. A unified platform is now a prerequisite to survive the Agentic era.
The role of the service leader is changing fast—and AI is at the center of that transformation.
By taking action, uncovering business signals, and helping teams adapt faster, AI can help retailers create value across the business.
