Zendesk AI enables local, state or national governments to deliver better service to citizens, faster. Automate routine inquiries, reduce case backlogs, and empower your staff - all while meeting compliance requirements.
“An important aspect of data privacy and security is meeting and exceeding our customers’ demands, which are always evolving. That’s why we need controls for privacy and security at every level of the business, especially CX.”
“Zendesk Support lives up to its promise. It’s that simple: it does what we need it to do today, and its vision ensures it’s a solid alternative in years ahead to help innovative decision makers.”
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology for the FC
“It just made sense to merge our customer channels together – that and the fact that we saved a quarter of a million dollars in maintenance fees on an annual basis by doing so.”
“An important aspect of data privacy and security is meeting and exceeding our customers’ demands, which are always evolving. That’s why we need controls for privacy and security at every level of the business, especially CX.”
“Zendesk Support lives up to its promise. It’s that simple: it does what we need it to do today, and its vision ensures it’s a solid alternative in years ahead to help innovative decision makers.”
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology for the FC
“It just made sense to merge our customer channels together – that and the fact that we saved a quarter of a million dollars in maintenance fees on an annual basis by doing so.”
“An important aspect of data privacy and security is meeting and exceeding our customers’ demands, which are always evolving. That’s why we need controls for privacy and security at every level of the business, especially CX.”
Automate repetitive HR, IT, and service desk requests across departments to reduce bottlenecks. Copilot provides staff with immediate access to guidelines, forms, and internal updates.
Focus on strengthening customer service with our FedRAMP-authorised cloud solution. For the next level of data privacy and security, we offer Advanced Data Privacy and Protection.
