Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.
To date, Project N95 has provided more than six million units of PPE to healthcare workers throughout the U.S.
Edinburgh’s Empty Kitchens, Full Hearts turns food waste into hot meals for citizens in need.
How nonprofit Raheem champions social justice by enabling an easy and safe way to report police violence
Headquartered in Oakland, Calif. and taking reports from across the country, Raheem provides a digital space where anyone can create a publicly accessible record of police violence.
Here’s an eye-opening fact: the beauty-products industry is worth more than $500 billion a year. That’s…
For GiveDirectly, offering support in the form of cash gives recipients the freedom to help themselves in ways that best fit their individual needs.
When hiring, many companies seek candidates from top universities and high-profile employers. But what about the…
Find out how knowledge management software can help you keep your customers informed even as the world keeps changing.
Trustpilot makes content easily accessible, improving agent efficiency and harnessing actionable analytics that can lead to the kind of self-service that drives scalability
Zendesk supports several organizations that provide essential services to refugees, migrants, and asylum seekers. This World Refugee Day, learn how you can help, too.