Tip of the Week: Open vs. Pending Tickets and Why You Should Care

An intelligent future is calling—here’s a look back at Zendesk Relate 2023

It’s not too late to catch our keynote and product announcements, and watch additional on-demand content from Zendesk Relate 2023.

How manufacturers can cut service costs with AI and automation

See how leading manufacturers are using artificial intelligence to stay ahead of the competition.

• Artificial intelligence

How to cut retail customer service costs with artificial intelligence

Creating great retail customer experiences can be a challenge. Learn how to unlock the power of AI and make your shop pop.

• Artificial intelligence
• Retail

Shaping the future of intelligent CX with Zendesk AI

Today we announced Zendesk AI, our intelligence layer and a new offering that combines years’ worth of Zendesk data and insights with new AI technologies to instantly improve the customer experience.

• Artificial intelligence