Push to mobile
Create, automate and optimize push to mobile
Fewer, better messages make for a better customer experience. Zendesk Connect+Outbound helps you create, automate, and optimize messages across web, SMS, email, and mobile push. And, with Outbound, you can send only the most relevant messages to your prospects and customers.
Nudge, welcome, notify, educate, retain
Many growth marketing, customer experience, and product teams use Outbound today to personalize the customer experience to attract, onboard, engage, and support customers. With built-in A/B testing and conversion tracking functionality, these teams are always improving their customer targeting and message content, all the while measuring the impact of every interaction.
What’s cool about Outbound?
Outbound enables you to build customer segments based on customer data and send proactive messages to each segment.
Here’s what’s possible:
- Send messages via email, web, mobile push notifications, and SMS
- Bring together various sources of customer data using Segment, Amplitude, or our API
- A/B test different messages and channels while setting conversion goals
- Deliver messages at various cadences—in real-time based on a customer action or at various points during a customer’s lifetime
- Add push notifications to your mobile app. Receive incoming notification and send notifications to iOS and Android devices. Mobile browsers support push notifications from vendor platforms
- Monitor a campaigns appearance on a mobile device
Y'know what else is cool? Trying it for free.
其他資源
還有更多資訊。看看以下內容。
There’s a lot more where this came from. Keep exploring the world of customer service for your mobile device.
Winning at customer serviceOne face of the brand support什麼是糟糕的客戶服務？You make me a bad customer12 funniest customer service scenes in film and television面試客戶服務代表時要問的 10 個問題Does good customer service really matter?Providing great customer service through social mediaThe good, the bad, & the ugly: the impact of customer serviceThe impact of customer service on customer lifetime value
Ecommerce customer serviceRetail customer serviceHospital customer serviceRestaurant customer serviceAirline customer serviceSocial media customer serviceEnterprise customer serviceCustomer experience solutions
Ecommerce customer serviceRetail customer serviceHospital customer serviceRestaurant customer serviceAirline customer serviceSocial media customer serviceEnterprise customer serviceCustomer experience solutions