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Customer Retention Software

Customer retention software

Marketing and retention software to make the right connection

Customer retention can be complex. On top of that, it's far from a perfect world. Combine these two facts and it's easy to see how customer retention can quickly become messy, tricky, and downright frustrating – leaving everyone involved feeling unhinged. Create more meaningful conversations by putting your customer in its place – front and center.

Conversations work best when you catch people at the right moment. With Zendesk Connect, you can design an in-product message campaign to fit the context, or an email campaign to re-engage customers.

Moving forward

Trigger campaigns based on segments, drop a line to VIPs, or send a one-off campaign to your whole list. Your customer retention software should be beautifully simple not another roadblock to improving existing customer loyalty.
  • 蒐集來自 Zendesk 所有產品系列的客戶資料。透過事件和對話的時間線一覽無遺。
  • Create segments of customers based on behavior or profile. Then identify trends and trigger targeted campaigns to get the right message to the right customers
  • 鞏固良好的關係。透過主動預測問題或適時提示新手,在客戶意識到自己需要幫助之前就已經提供了幫助。
  • Define custom audiences based on behaviors, actions, and attributes to reach out to customers in ways that actually mean something to them.

Speedy results

Get straight to what matters most – improved customer service, more meaningful conversations, and increased customer retention.

Try Outbound by Zendesk Today

Outbound is now a member of the Zendesk family. We're working together to make customer retention software better with proactive messaging.

看看 Outbound

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