客戶體驗
<5 分鐘

How artificial intelligence is making the customer experience better

Optimizing interactions to provide the customer experience of tomorrow

Mediaocean empowers better customer support teams and content with Zendesk

The impact of customer service on customer lifetime value

Why omnichannel support is no fairytale

客戶服務管理
10 分鐘以上

Customer feedback: how to hear the voice of the customer

分析
<5 分鐘

The 3 types of customer service metrics that matter

客戶體驗
10 分鐘以上

How Slack changed the way we work by putting the customer experience first

客戶服務策略
5 - 10 分鐘

Proactive support: The right way to engage

The how-to guide to omnichannel support

集合
5 - 10 分鐘

Agility and the total cost of the customer experience

Customer service glossary

Your customer base is expanding—is your self-service scaling with it?

Chat
<5 分鐘

How live chat helps businesses and consumers

Zendesk 基準:快速增長的數位原住民如何創新與擴容

Zendesk 基準:知名企業如何運用數位轉型取得成功

客戶服務管理
5 - 10 分鐘

Customer effort: Work it, so your agents and customers don’t have to

Zendesk Guide 入門:策略與最佳實務

全通路支援
5 - 10 分鐘

Key benefits of integrated phone support

Implement a world-class customer service solution

客戶服務管理
5 - 10 分鐘

The 16 Customer service skills of great customer service agents

客戶體驗
<5 分鐘

Rethinking customer service skills for the new era of retail

Experts weigh in on tomorrow’s best CX practices

客戶體驗
10 分鐘以上

How Sephora created a futuristic, omnichannel customer experience

1 2 3 4 5